Last updated: September 13, 2026
1. Introduction
This Privacy Policy explains how Kinetic Market (“we,” “us,” “our”) collects, uses, and shares information when you use our website and mobile app (the “Platform”).
2. Information We Collect
2.1 Information You Provide Directly
- Account information: name, email address, password, and profile details
- Business listing information: business name, address, contact details, category, description, images, and (for claimed listings) proof of ownership
- Reviews and other content you post
- Payment information submitted by Businesses for listing fees (processed by our payment processors — see Section 4)
- Communications you send us (support requests, feedback)
2.2 Information Collected Automatically
- Device and usage data (IP address, browser type, pages viewed, time spent, referring URLs)
- Cookies and similar tracking technologies (see Section 5)
- Approximate location (derived from IP address or, if permitted, device GPS) to show relevant nearby businesses
2.3 Information from Third Parties
- Public business information used to populate directory listings before a Business claims or verifies them
3. How We Use Information
We use collected information to:
- Operate, maintain, and improve the Platform
- Create and manage user and Business accounts
- Display business listings and process listing fee payments
- Send transactional communications (account, billing, listing status)
- Send marketing emails and newsletters (you may opt out at any time — see Section 8)
- Analyze usage trends via analytics tools to improve the Platform
- Detect and prevent fraud, abuse, or violations of our Terms of Service
- Comply with legal obligations
4. Payment Processing
Business listing fees are processed through third-party payment processors, including Stripe and PayPal. We do not store full payment card numbers on our own servers. Your payment information is subject to the respective privacy policies of Stripe and PayPal in addition to this Policy.
5. Cookies & Analytics
We use cookies and similar technologies, including analytics tools (such as Google Analytics) and marketing pixels (such as the Facebook/Meta Pixel), to understand how the Platform is used and to measure the effectiveness of our marketing. You can control cookies through your browser settings; disabling cookies may affect Platform functionality.
6. How We Share Information
We do not sell or share your personal data with third parties for their own advertising purposes.
We do share information with:
- Service providers who help us operate the Platform (e.g., hosting providers, payment processors, analytics and email marketing platforms), under confidentiality obligations
- Other users, to the extent your review, profile, or listing information is publicly visible on the Platform by design
- Legal authorities, if required by law, subpoena, or to protect the rights, safety, or property of Kinetic Market, our users, or the public
- A successor entity, in the event of a merger, acquisition, or sale of assets (with notice to affected users where required by law)
7. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described in Section 9.
8. Your Choices
- Marketing emails: You may unsubscribe from marketing emails at any time using the link in those emails. You will still receive transactional emails related to your account or listing.
- Cookies: You may adjust your browser settings to limit cookies.
- Account information: You may update or correct your account information at any time by logging in.
9. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information. To exercise these rights, contact us at site@shopkineticmarket.com.
10. Children’s Privacy
The Platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can remove it.
11. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Third-Party Links
The Platform may contain links to Business websites or other third-party sites. We are not responsible for the privacy practices of those third parties. Review their policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
14. Contact Us
Questions about this Privacy Policy can be sent to: site@shopkineticmarket.com